Hi,
I need an immediate re-activation of my Trados Studio 2021 licence due to a computer crash. But I have another problem: in my account, this licence is unlisted! Though I have a proof of purchase in form of an e-mail by paypal. I'm asking for quick help.
Nora Schreiber-Rouart We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705093 .
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