Hi!
my computer died on me and I want to finish my work on an another one, but obviously I couldn't deactivate my license on my regular computer before.
Can s.o. do it for me?
Many thanks.
CLaire
Claire BARRIN We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705430 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Claire BARRIN We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705430 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul, I have the same issue as Claire. I am currently working in a demo version of Trados and have access to my SDL account. Do I deactivate my license or how do I set about activating my license on another, new laptop? Thanks for any input. This, in my opinion, is a question that should be answered in any FAQs as this seems to happen frequently judging by the number of question...
Thanks,
Sandy
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