Since I installed Trados 2019 on my laptop, the software keeps crashing all the time, several times a day.
It's the only software that crashes on my laptop, I haven't had that issue with any other software.
I'm using SDL Trados Studio 2019 SR2, 15.2.8.3007 on Windows 10 Home, 10.0.19043.
Any ideas on how to solve that? I've even formatted my SSD and the problem persists after the new installation.
Thank you for your attention
Matheus
Matheus Chaud We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705623 .
Oana Nagy | QA Engineer | RWS Group
Matheus Chaud We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705623 .
Oana Nagy | QA Engineer | RWS Group
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