Hi
I've tried to deactivate my Studio 2021 licence on my old computer but it doesn't work. I get the following message: "An error occured during the off-line deactivation". Could you help me please?
Thanks in advance!
Camille Ducros
Camille Ducros We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705909 .
Camille Ducros We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00705909 .
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