Hello,
My old pc burned out and I can not deactivate the license.
I have now a new pc but I can not activate the license, because I can not deactivate it from the old one.
Please, can you help me, what to do?
Thank you in advance!
Kristina Kondeva We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00706036 .
Paul Filkin | RWS
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