I bought a 12 month Freelance subscription but I didn't received my License yet, and it's not in my account either. What can I do?

I bought a 12 month Freelance subscription but I didn't received my License yet, and it's not in my account either. What can I do?

Hello Eleonora Ditto ,
Please follow the steps from the article below in order to activate your subscription:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039952
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
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