Trados Studio 2021 Freelance -License deactivation / activation on new laptop

When wanting to deactivate the license on my old laptop, I get the error message: Revocation is either complete or revocation proof is already uploaded  However, on the license overview page the license still appears to be "In Use". So, how do I get around this in order to be able to activate the license again on my new laptop?

/Jytte

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