Hi, I am hoping you can help me - I am trying to deactivate my licence, but get the following meg:
I cannot deactivate offline no the website either. Can anyone help please?
Many thanks,
Jonathan
Jonathan Cobb We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00706560 .
Jonathan Cobb We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00706560 .
Thank you Ana-Loredana!
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