Hello,
I have a licence for SDL Trados Studio 2017 and I would like to use it in a new laptop which I just purchased. I deactivated the license in the old laptop and now the system does not let me reactivate it, neither in my new laptop nor in the old one...
Could you please help with this as soon as possible? I am now unable to use the software and work until this is solved...
Best regards,
Rafael
Rafael de la Figuera Von Wichmann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00707017 .
Rafael de la Figuera Von Wichmann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00707017 .
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