error deactivation

Question

hello, I'm trying to deactivate freelance trados from the old pc to install it on the new notebook. I received the code by email but an error is still returned. Can you help me? Thank you

Sorin Perta · Answer

Giandomenico De Tullio We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00707532 .

Trados Portfolio > 2. Licensing and Installation

error deactivation