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Issues accessing Trados after server has been down

Hi Team,

It seems our server has been down for almost 24 hours. And after the issue was fixed and the server back on, SDL Trados is unfortunately not working, it gives an error that there is no license.

SDL Trados Studio 2021 Product Activation window showing 'Not Licensed' error with an 'Activate' button below.Popup error message on SDL Trados Studio activation screen stating 'An error occurred while requesting a license. Click Retry to try again.' with an 'OK' button.

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[edited by: Trados AI at 1:34 PM (GMT 0) on 4 Mar 2024]
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