I deactivated my license to activate it in another PC and found that my license has disappeared on my Licenses page. I can only see the licenses from 2006 to 2014, not 2017 or 2019.
Who can I contact? I have heard there are more cases, this sounds like a general bug.
Rosana Wolochwianski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00708186 .
Oana Nagy | QA Engineer | RWS Group
Rosana Wolochwianski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00708186 .
Oana Nagy | QA Engineer | RWS Group
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