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I AM WAITING FOR REFUND. WHERE CAN I CONTACT YOU? I WAS CHATTING SOMEONE ONLINE, SHE TOLD ME SHE WILL ESCALATE THIS ISSUE BUT NO ACTION HAPPENED. IT HAS BEEN TWO WEEKS. PLEASE HELP ME.
RWS Community
I AM WAITING FOR REFUND. WHERE CAN I CONTACT YOU? I WAS CHATTING SOMEONE ONLINE, SHE TOLD ME SHE WILL ESCALATE THIS ISSUE BUT NO ACTION HAPPENED. IT HAS BEEN TWO WEEKS. PLEASE HELP ME.
Let me write the details again!
I paid CAD247 on Sep 8th for the upgrade Trados Studio from 2017 to 2021 because I have a quotation for this. But after paying the amount, there was a message that the quotation has been expired and the upgrade was not completed. I am still waiting for the money back.
I paid CAD451 on the same day, Sep 8th, for the upgrade Trados Studio from 2017 to 2022. This is okay.
KYU-UNG CHO
Oana Nagy and I will ensure you pass you onto the right person/department.
Lyds
Oana Nagy | QA Engineer | RWS Group
