I just got a new computer and I have a license running on my old computer so it will not let me use the license/activation code on my new computer. What do I need to do? Press deactivate and then the activation code will be released for use again?
Hello Helene Richards ,
If you still have access to the old PC, yes you can deactivate the licenses from studio and then you can activate it on the new PC. If you cannot deactivate the license from the program, please see if this article can help you:
https://gateway.sdl.com/articles/SolutionArticles/000001616?articleNam
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Helene Richards ,
If you still have access to the old PC, yes you can deactivate the licenses from studio and then you can activate it on the new PC. If you cannot deactivate the license from the program, please see if this article can help you:
https://gateway.sdl.com/articles/SolutionArticles/000001616?articleNam
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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