I need help to deactivate my old Trados Studio 2017 license to activate Trados Studio 2022 which I bought as upgrade version.
I could not deactivate my license neither online nor offline and every time the deactivation ends with error.
Please deactivate my license for Trados Studio 2017.
Thanks.
Kazuko Horie We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00710115 .
Kazuko Horie We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00710115 .
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