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I just purchased the 2022 upgrade from the 2021 version. But the licence does not appear under my licenses... I received an email that my license was ready, but it's not showing up in my account.
RWS Community
I just purchased the 2022 upgrade from the 2021 version. But the licence does not appear under my licenses... I received an email that my license was ready, but it's not showing up in my account.
Myriam Neil We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00710370 .
Paul Filkin | RWS
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