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Hi! I've renewed my Language Cloud subscription a week ago, but I've opened Trados and it says "Your Language Cloud subscription has expired." What can I do? I need to use Trados urgently.
RWS Community
Hi! I've renewed my Language Cloud subscription a week ago, but I've opened Trados and it says "Your Language Cloud subscription has expired." What can I do? I need to use Trados urgently.
Vanessa Bazzano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711185 .
Oana Nagy | QA Engineer | RWS Group
Vanessa Bazzano We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711185 .
Oana Nagy | QA Engineer | RWS Group