Ich habe gestern mein Trados Studio Freelance L1 Abo erneut, Zahlung und Download erfolgreich, aber ich kann das Abo nicht aktivieren, es wird nicht im Konto aufgelistet (Fehlermeldung: Zahlungsfehler). Ich kann Studio also nicht öffnen. Letztes Jahr hatte ich das gleiche Problem, es musste vom Support gelöst werden (interner Fehler). Danke für Ihre Hilfe!
Annika Prinz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711561 .
Annika Prinz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711561 .
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