I have a Freelance licence for Trados Studio 2021, but I get a message error (Key already exists) at the « Loading File Display » stage when I try to open it. I would like to deactivate my licence, but I can’t even reach the option in the application, since it crashes before. Any solution?
Jacques Bédard We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00711666 .
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