Hi,
After I updated to windows 11 version 22H2, Trados Studio 2021 SR2 Pro（16.2.12.9338）deactivated (need to be activated) when I restart it.
I updated the license of Trados Studio 2021 SR2 Pro to Trados Studio 2022 Pro（17.0.3.11695）. Before the Windows update, both Trados Studio 2021 SR2 Pro and 2022 Pro are activated.
Now I can not use Trados Studio 2021 SR2 Pro because it need activation but I don't know how. Could you help me? Thank you in advence.
Best regards,
Joe Zhou
Hello Joe Zhou
Is you use Studio 2021 in Trial mode or does it ask directly for the activation code?
If it`s running in Trial mode that`s normal and it will be activated through the 2022 license once the Trial period is over.
Thank you,
Sorin
When I started Studio 2021 Pro SR2，it asked directly for the activation code.
Joe Zhou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00712882 .
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