As i had a message error appearing on my screen and was not able to open packages anymore, so I desinstall Trados 2017. But when I try to dosnload it from the site and reinstall it, it says that I have a more recent version on my computer, which is not tue, and have to desinstall it before executing Trados 2017. I am very upset with all these problems because I do not undestrant anything... Is someone able to help me ? How can I install it ? Thanks
Sabine Seguin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00712991 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sabine Seguin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00712991 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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