TradosStudio2022_17.0.4.13209 opening takes minutes and spellcheck Yes or No stopped responding Windows

Question

After upgrade TradosStudio2022_17.0.4.13209 opening takes minutes and spellcheck either Yes or No stopped responding Windows

Paul Tudoran · Accepted Answer

We had a remote session with the client and t he slowness the client has is due to the lack of RAM. Client has 8GB of RAM which meats the basic necessity of Trados Studio, but for optimal performance the client will need to double that amount, to 16GB. You can view this article about this issue: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0031481 . Studio 2022 and Studio 2021 take about the same time to load which is normal in your case. You can work but this slowness is to be expected. Slowness occurred in any task made on that computer. About the message the client received when starting Studio 2021, was regarding the plugins, we needed to update them. We installed the latest version of the plugins and now the client will not receive that message when starting Studio 2021.

Oana Nagy · Answer

İlker GELİR Are the issue of Studio taking ages to open as well as the spell check freezing, still an issue for you 
 Lyds

Oana Nagy · Answer

Hi İlker GELİR Lets break your post down into 2 sections: 
 
 Slowness when launching 
 Spell checker

1. Slowness when launchig 
 Thank you for sharing some files with me. By looking at the files you shared, I was able to answer my first question above myself: 
 Lydia Simplicio said: out of curiosity - are any of your projects in Studio connected to Language Cloud - or using Cloud based resources? 
 The answer is yes because I see 
 
 Please remove the *bin files and try open Studio again. Let's see if it opens quicker. 
 I suspect once you have removed them, your Studio will not be connected to Language Cloud, this exercise will help establish if the IE connection is causing you slowness. But you can always log back in by clicking on the top right where it says Signed In 
 
 2. Spell Checker We see that you only have MT Enhanced as a plugin. But do you have any other external apps that could be controlling features such as spell check? Perhaps to put your described issue into greater context, can you share a screen print of 
 İlker GELİR said: Sometimes, spellcheck asks if you are insistent to use Word spellcheck, 
 Looking forward to your response 
 Lyds

Oana Nagy · Answer

İlker GELİR We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719274 .

Oana Nagy · Answer

İlker GELİR glad that got looked into for you

Oana Nagy · Answer

İlker GELİR , yes both 2021 and 2022 could be dependent on Edge or Chrome if you are connected to Language Cloud. This is why one of my first questions was: 
 Unknown said: out of curiosity - are any of your projects in Studio connected to Language Cloud - or using Cloud based resources? 
 Regardless, RAM will help in all instances 
 Lyds

Trados Portfolio > 2. Licensing and Installation

TradosStudio2022_17.0.4.13209 opening takes minutes and spellcheck Yes or No stopped responding Windows