Dear Sir/Madam
I have upgraded from Trados Studio 2021 Freelance Plus to Trados Studio 2022 Freelance Plus today. I deactivated Studio 2021 and tried to upgrade to 2022 and all the data on my account disappeared. Can you please help me with retrieving all data into my account?
Best wishes,
Mariusz A. Solecki
Hello Mariusz Arkadiusz Solecki
There`s a general issue with the licenses display in the accounts. This is currently investigated by our Development team and it will be fixed as soon as possible.
Thank you,
Sorin
Hello Mariusz Arkadiusz Solecki
There`s a general issue with the licenses display in the accounts. This is currently investigated by our Development team and it will be fixed as soon as possible.
Thank you,
Sorin
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