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Hello, I formatted my system without deactivating the programs. I've tried to reset licenses, but it did not work. Would you please reset all of my licenses for the SDL programs?
RWS Community
Hello, I formatted my system without deactivating the programs. I've tried to reset licenses, but it did not work. Would you please reset all of my licenses for the SDL programs?
Seung Jeong Kim We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00714075 .
Seung Jeong Kim We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00714075 .