<ErrorMessage>Referência de objeto não definida para uma instância de um objeto.</ErrorMessage>

Hi, someone, please can help me with this error that is appearing at my Trados Studio 2021, and when I click to close the message, Trados closes by itself.

<SDLErrorDetails time="20/10/2022 11:17:34">
<ErrorMessage>Referência de objeto não definida para uma instância de um objeto.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.Community.MTCloud.Provider</Source>
<HResult>-2147467261</HResult>
<StackTrace>
<![CDATA[ em Sdl.Community.MTCloud.Provider.MtCloudApplicationInitializer.EnsureValidPath(String filepath, String targetLanguage) em Sdl.Community.MTCloud.Provider.Service.RateIt.SegmentMetadataCreator.AddStoredMetadataToProjectFile() em Sdl.Community.MTCloud.Provider.Service.RateIt.MetadataSupervisor.Window_Closed(Object sender, EventArgs e) em System.EventHandler.Invoke(Object sender, EventArgs e) em System.Windows.Window.OnClosed(EventArgs e) em System.Windows.Window.WmDestroy() em System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) em System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) em MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) em MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) em System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs) em MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam) ]]>
</StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.12.9338</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1046</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>ISAURA-PC\ISAURA</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>ISAURA-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8259656 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Thanks

Isa


Coded the error stack.
[edited by: Paul at 9:13 PM (GMT 1) on 20 Oct 2022]
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  •  

    I'd start by removing the "Sdl.Community.MTCloud.Provider." provider you have installed and then reinstall from the integrated appstore to get the right one.  So delete these

    so close Studio and then delete these:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages\Language Weaver.sdlplugin

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Unpacked\Language Weaver\

    If you have an even older version of the plugin then identify it from the same location and delete that.  Then reinstall from the integrated appstore only.  This one was actually updated this morning so the new one may be the solution to your problem.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  •  

    I'd start by removing the "Sdl.Community.MTCloud.Provider." provider you have installed and then reinstall from the integrated appstore to get the right one.  So delete these

    so close Studio and then delete these:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages\Language Weaver.sdlplugin

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Unpacked\Language Weaver\

    If you have an even older version of the plugin then identify it from the same location and delete that.  Then reinstall from the integrated appstore only.  This one was actually updated this morning so the new one may be the solution to your problem.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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