I have a Trados Studio 2022 Freelance Plus license with extra activations. My computer had to be repaired with reinstallation of the OS. I downloaded Trados Studio again, but when trying to activate it, the following message shows up:
"Could not activate this license.
An error occurred while requesting a license.
Click Retry to try again."
Tried multiple times and the same message keeps showing up. Could anyone please assist?
Thanks,
Daniela
Daniela Madureira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00714522 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Daniela Madureira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00714522 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you very much Paul. I already received the email and will interact with your colleagues through that.
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