Recurring error message when trying to upgrade licence from 2021 to 2022

When trying to upgrade my SDL Trados Studio 2021 Freelance Plus license to the 2022 version I keep getting this error message. Could you please look into this matter? Thank you and kind regards,

Theresa

Error message on RWS Account page stating 'An error has occurred' with instructions to reload the page and a link to the OOS homepage.



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[edited by: Trados AI at 1:38 PM (GMT 0) on 4 Mar 2024]
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