Mirosław Suwała We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00714957 .

Same here. We have this problem now with two devices, so probably all Mirosław Suwała  Can you open a case for us as well?

Yassine Dahdah 

Please create a new thread and post your problem.  Make sure you eplain what is going wrong and also the version of Trados Studio you use.  Then we can convert the thread to a technical support case for you if necessary.  We can't do this if you piggy back on someone else's thread as the system is automated.