My company updated our 3 professional Trados Studio 2019 licenses to Studio 2021. After experiencing some issues last week, we were finally able to update our 3 licenses to 2021, but now we cannot deactivate them from one laptop/user and activate them in another one/user.
Maria Nadia Blazquez Fernandez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00715007 .
Maria Nadia Blazquez Fernandez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00715007 .
Translate
