My Trados 2021 license deactivated. When I open the software, it asks for the activation code but it doesn't work as it says the code is incorrect. However, in my RWS account I see my license as active with no expiration date. Then this message is shown: "The Trados license has been deactivated and Trados Studio will now exit. To start Trados Studio again you must activate the product".
Maria Stefanidi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00715329 .
Oana Nagy | QA Engineer | RWS Group
Maria Stefanidi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00715329 .
Oana Nagy | QA Engineer | RWS Group
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