Hi, I need to reset my license (Trados Studio 2022 - 17.0.4.13209). My system has crashed and I had to do a clean install, so I cannot return the license from the software and I can see no link to reset my license on my RWS Account. I have only used one of my two possible activations but I want to leave the other one free for my laptop, where I will need it soon.
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716244 .
Oana Nagy | QA Engineer | RWS Group
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716244 .
Oana Nagy | QA Engineer | RWS Group
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