Cannot active TRADOS Licenses

Question

Hi 
 When I try to active the account I got this error.

Sorin Perta · Answer

Hello Arturo Pardo 
 Can you please provide the last 6 characters of your license to check it? What version of Studio are you trying to activate? 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Arturo Pardo 
 I`ve tested your license and it work ok. Are you sure you`re trying to activate the license in Studio 2022 and not in another version? 
 Please follow the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039555 
 If it still doesn`t work please reply on the support case you have open ( 00716319 ) and a support engineer will help. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Cannot active TRADOS Licenses