Urgent - Studio 2019 is crashing on startup. Cannot deactivate on PC. I want to deactivate online 2019 and uninstall and will install version 2021 that I have.
I have a 19K and 3K in the pilpeline. I need to get back working asap.
thank you
Alain Vallee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716492 .
Alain Vallee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716492 .
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