Hello support engineers,
I have ordered an upgrade from Passolo 2022 Profession -> Team Edition and require the "Permission Ticket" for deactivation of the current Professional license on our non-internet-license server.
Can you help us with that?
Greetings,
Christian Heinz
Christian Heinz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716925 .
Christian Heinz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00716925 .
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