Hi,
I am going abroad for a few weeks. So I need to "move" my TBM 5 desktop license to my laptop. I have used for this the 'borrow' function. But, nothing is changed on my account (oos.sdl.com......). Then I tried 'disconnect' my PC. But again nothing changed on my account so I can not validate as I get the message 'no more seats available when trying to connect.
what to do ? With kind regards, Manuella
Manuella Lange We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717121 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Manuella Lange We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717121 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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