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Not sure why I only have the option to post this in a public forum, but here I go:
I purchased an upgrade to 2022 and there's no activation code in my licenses page.
How do I get it?
Best regards
Andy
RWS Community
Not sure why I only have the option to post this in a public forum, but here I go:
I purchased an upgrade to 2022 and there's no activation code in my licenses page.
How do I get it?
Best regards
Andy
If you have a support contract then you can use the portal here - https://gateway.sdl.com/ - just login and submit your case. But if you don't then you're in the right place. Just in case I'll log the case for you anyway.
I purchased an upgrade to 2022 and there's no activation code in my licenses page.
Perhaps you purchased a subscription? I can't check right now but I'm sure the support team will resolve this for you tomorrow.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Andy Lemminger We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717139 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks Paul!