I just renewed my Trados cloud subscription. I am trying to log in as usual when I open Trados, but it says I need to activate the program. Can't activate. It just closes. The program wasn't working under one account profile on my PC, so now I am trying it under a new user profile. Please advise.
Hiroko Fukuyama We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717370 .
Hiroko Fukuyama We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717370 .
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