Hello,
My desktop computer died on me as I was about to start a Trados project. I bought a new laptop and I need to deactivate my license online in order to activate it on my new computer, I can't do it offline since my previous computer is gone. Could you tell me how to do it? I have downloaded Trados 2017 on my new computer and I am using the automatic free 30-day license in the meantime.
Thank you,
Laurence, Translator
laurence stewart We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717579 .
laurence stewart We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00717579 .
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