When I try to do the upgrade this message appears:
OOS system has failed to Upgrade the Licenses due to Invalid Expiry Date.We have informed the same to Adminstrators and Order processing team to correct the licence Expiry Date.
what can I do?
Ignasi Navarro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718176 .
Ignasi Navarro We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718176 .
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