Hi I own Trados Studio 2021 and it was installed on a previpus PC previously. I have deactivated it so that I can install my license on my new PC.
But the activation process fails.
Can you please look into this for me?
Many thanks in advance.
Luis

Hi I own Trados Studio 2021 and it was installed on a previpus PC previously. I have deactivated it so that I can install my license on my new PC.
But the activation process fails.
Can you please look into this for me?
Many thanks in advance.
Luis

Luis Costa Clara We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718266 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Luis Costa Clara We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718266 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub