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Hello there, I need help deactivating my Tados Studio 2019 license as I have had to decommission the virtual machine where it had been installed before being able to retrieve the license. Are you ale to help please? Many thanks! Karen
Hello there, I need help deactivating my Tados Studio 2019 license as I have had to decommission the virtual machine where it had been installed before being able to retrieve the license. Are you ale to help please? Many thanks! Karen
Karen Sexton We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718658 .
Karen Sexton We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718658 .
Thank you, I loo forward to hearing from you. Kind regards, Karen