Hi, I opened my Studio as always, but got the message, that my license is deactivated, which should not happen, because I have a full version of Trados Studio 2021 for freelancers.
When I try to activate it using my activation code, nothing happens. I have a lot of projects to do with strict deadlines and now I am stuck.
Can you please tell me, what to do?
Thanks in advance.
Best, Tereza Nesvacilova
Tereza Nesvačilová We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718815 .
Paul Filkin | RWS
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Hi Paul, thanks a lot for such quick help, it works now. Any idea why did this happen and how to prevent it? Best, Tereza
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