Trados Studio 2017

Question

Hi! 
 I had a problem with my computer and now I cannot use Trados Studio 2017. Fortunately I could acces Multi Term without any problems and then, from there, this community forum. 
 I have ben asking for help many times to someone at the community as I couldn't reach the Forums before, but she provided none. This person said there was a problem with my email and that it had been resolved, but nothing happened. I managed to push the button "reset license" once, but now this option is not available any more. 
 As I have lost some jobs owinng to this situation and also wasted much of my time, I require a SOLUTION right now. 
 Thank you. 
 N&uacute;ria

Paul · Answer

Please can you explain exactly what your problem is? Nobody can help you without some sort of explanation of your problem. We know you have a problem with Trados 2017 but we have no idea what this might be. 
 Unknown said: I require a SOLUTION right now. 
 That may be, but please remember that the software you are using has been out of support for almost a year. Nonetheless, provide some details and I'm sure we'll try to help.

Trados Portfolio > 2. Licensing and Installation

Trados Studio 2017