Hello José Errea Rodríguez 

Please try the solution from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032269

If it still doesn`t work let me know if you installed any plug-ins recently.

Thank you,

Sorin

Hello,

I have renamed the Plugin folder, but when I try to Repair my Trados Studio installation I get the following error:

Don't know if it reads properly, but the error message says the following:

FileNotFoundException

C:\ProgramData\Package

Cache\SDL\SDLTradosStudio2021SR2\SDLSplash.png

Please note that I have been trying several workarounds, without result. And now I cannot even Repair or Uninstall Trados Studio...

Thank you for your help!

Hello José Errea Rodríguez 

Please try to reset Studio to default settings as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669

If it still doesn`t work I`ll log a support case for you.

Thank you,

Sorin

Hello,

Thank you for trying to help. I have followed the instructions in the article and renamed all the folders in question, but I keep receiving the same error message when I try to repair my installation of Trados Studio. I guess it will be necessary to log a support case.

Thank you!

Best regards,

José Errea

José Errea Rodríguez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00718945 .

Thank you very much indeed. I hope we will be able to solve the issue.