BORA Al I think some technical help from the support team is in order here so I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00722183 .

Hi Paul,

I’ve read through Bora’s post, and I believe I’m experiencing a very similar issue.

I recently upgraded from Trados Studio 2021 to 2024. When I try to add a termbase while creating a new project, the window appears blank and doesn’t show any files, even though there are .sdltb files in the folder.

If I change the file type filter to “All files,” the .sdltb file becomes visible. However, when I try to open it, I get an error message saying: “This termbase cannot be opened because it has been created with an unsupported version of MultiTerm.”

The language pair is English–Chinese.

Could you please advise on how to resolve this?

Thanks very much,
Chang

Hi Paul,

I’ve read through Bora’s post, and I believe I’m experiencing a very similar issue.

I recently upgraded from Trados Studio 2021 to 2024. When I try to add a termbase while creating a new project, the window appears blank and doesn’t show any files, even though there are .sdltb files in the folder.

If I change the file type filter to “All files,” the .sdltb file becomes visible. However, when I try to open it, I get an error message saying: “This termbase cannot be opened because it has been created with an unsupported version of MultiTerm.”

The language pair is English–Chinese.

Could you please advise on how to resolve this?

Thanks very much,
Chang