Dear Team,
it happened again. My laptop refused to work so I had to reinstall windows and Trados.
I couldn't predict it so I did not desactivate my license before.
Trying to reset did not work. I got an error.
Can you please help?
Best regards

Dear Team,
it happened again. My laptop refused to work so I had to reinstall windows and Trados.
I couldn't predict it so I did not desactivate my license before.
Trying to reset did not work. I got an error.
Can you please help?
Best regards

Isabelle Queinnec We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719828 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub