I have already tried all the the different solution here in the forum, but still can't do anything with my SDL Trados. Could you please help me with it. Thanks
Teresa Casas-Novas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719900 .
Paul Filkin | RWS
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Dear Paul, thanks for your reply. A case was opened, my licences were reset, the case was closed, but I'm still unable to activate my sdl TRADOS STUDIO 2015. an error shows saying: ativation failed. Could not connect to the activation server address in the provider settings.
Hello Teresa Casas-Novas
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
Thank you,
Sorin
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