Hello Vassil Topouzanov 

What happens when trying to activate your license? If you have any error message please send a screenshot.

Thank you,

Sorin

I have the same problem. There used to be an option to open a support ticket and someone would reset the licenses, but it's gone. I have a license that I keep trying to reset but it keeps failing to unlock the software. Now I received a message indicating that I have reached my third reset in 12 months, so I can't reset it again, although it would be pointless since it really doesn't reset.

So, what can I do?

 Miguel Ríos (MiguelRíos) 

Noted that you did the right thing and created a new thread. We logged your ticket already and an Engineer will be in touch.

I don’t know what happened to Vassil Topouzanov  as he didn’t respond.