Dear SDL Trados team!
I had a problem with my second computer and totally forgot to deactivate SDL Trados license. I have tried to deactivate offline but an error message appeared. Can you help me please to deactivate the second license? I will then be able to activate it now my computer is repaired.
Many thanks.
Regards,
Fabienne
Fabienne Ory We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00722986 .
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