I tried to deactivate my Trados Translator version but it failed.
Reset Activation on the oos page doesn't work either. Please help.
Also tried the Deactivate offline, which was not successful.
Please help, thanks in advance.
Hello 플리토 ,
We will be pleased to help you with this problem, so have logged a support case on your behalf. We do prioritize customers who have a support contract, so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Case number: 00726147.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
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Hi Ana,
I'm writing a reply because of no answer/reaction afterwards. Please could you have a check about this?
Thanks in advance.
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